Privacy Policy of Neuron Square LLC

Neuron Square LLC ("we", "us", "our") is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure your personal data is secure. By using our website, products, or services, you agree to the practices described in this policy. If you do not agree with the terms outlined here, please discontinue the use of our services.

1. Information We Collect

We collect several types of information in the course of providing our services. The scope of this collection is comprehensive, and no unnecessary or extraneous data is collected.

1.1. Personal Data

We collect personal information only where necessary to provide our services. This includes:

• Contact Information: Name, email address, phone number, company name, billing address.
• Account Information: Username, passwords, security questions, and other access credentials.
• Financial Data: Payment information, such as credit card numbers or banking details (where relevant for transactions).
• Communication Data: Details from correspondence, including support requests, emails, and phone conversations.
• Identifiers: Internet Protocol (IP) addresses, browser type, operating system, and device identifiers.

We do not collect sensitive personal data such as race, ethnicity, political beliefs, religious affiliations, or health information unless legally required and with your explicit consent.

1.2. Non-Personal Data

This includes aggregated, anonymized data that cannot be used to identify you personally. This may include:

• Usage Data: Browsing habits, click paths, interactions with features.
• Referrer Information: Websites or links that brought you to our services.
• Technical Information: Device details such as browser type, screen resolution, and system language.

1.3. Data from Third Parties

We may collect data from third-party service providers (such as marketing platforms, analytics services, and social media sites) to enhance our service offerings. Any third-party data collected is subject to your explicit consent where required by law.

2. How We Use Your Information

Neuron Square LLC processes your information for specific, lawful purposes. We use your information in ways that are fair and transparent and for the following reasons:

2.1. Service Provision and Support

• Account Management: Create and manage your account, authenticate users, and provide personalized services.
• Service Delivery: Process payments, provide customer support, deliver updates, and troubleshoot technical issues.
• Performance Analytics: Monitor and analyze user behavior to enhance performance, usability, and service quality.

2.2. Marketing and Communications

• Marketing: With your explicit consent, we may use your contact information to send promotional materials and marketing offers. You can withdraw consent at any time.
• Service-Related Communication: Provide important notices about your account, service updates, and legal notices. These communications are mandatory for service delivery and cannot be opted out.

2.3. Legal Compliance and Enforcement

• Compliance with Laws: Neuron Square LLC processes data as required to comply with legal and regulatory obligations, including tax, financial reporting, and government orders.
• Prevention of Fraud: We use data to protect against fraud, enforce our agreements, and protect our legal rights.

2.4. Data Aggregation

We may anonymize and aggregate data for research, statistical analysis, and to improve our services. Aggregated data does not identify individuals and is not considered personal information under this policy.

3. Sharing Your Information

Neuron Square LLC will never sell, rent, or trade your personal information to third parties. We only share your personal information in the following limited scenarios:

3.1. Service Providers

We share data with trusted third-party service providers who help us operate our business, including:

• Payment Processors: For secure handling of payment information.
• Hosting Providers: For secure hosting of data and cloud storage.
• Customer Support Platforms: For managing and responding to inquiries.

These service providers act on our behalf and are obligated to use your personal data solely to provide their services and maintain its confidentiality and security.

3.2. Legal Disclosures

We may disclose personal data to comply with legal obligations, enforce our terms, and protect our operations, such as:

• Government Requests: In response to legal requests (such as subpoenas or court orders) or to meet regulatory requirements.
• Enforcement of Rights: To enforce our terms of service, address violations, or protect the rights, property, or safety of Neuron Square LLC, our users, or others.

3.3. Business Transfers

If Neuron Square LLC undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction. We will notify you if this occurs and provide you with the opportunity to opt out if new terms of privacy apply.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption: All sensitive data, including financial information, is encrypted using industry-standard encryption protocols (SSL/TLS).
• Access Controls: We restrict access to personal data to authorized employees, contractors, and agents based on need-to-know criteria.
• Regular Audits: We perform regular security audits to identify and mitigate potential vulnerabilities in our systems.

However, no data transmission or storage system can be guaranteed to be 100% secure. While we take every reasonable precaution, we cannot fully guarantee the security of data.

5. Data Retention

Neuron Square LLC retains personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, we ensure its secure destruction through deletion, anonymization, or archiving.

• Retention Period: Personal data will be stored as long as you maintain an active account with us and for a period thereafter for legitimate business or legal purposes.
• Data Minimization: We strive to collect only the data necessary for the purposes outlined in this policy and minimize retention periods wherever possible.

6. Your Rights

You have specific rights concerning the personal data we hold about you, in compliance with applicable privacy laws (e.g., GDPR, CCPA). These rights include:

6.1. Access and Portability

You have the right to request access to the personal data we hold about you. You may also request a copy of this data in a structured, commonly used, and machine-readable format.

6.2. Correction and Deletion

You may request corrections to any inaccurate or incomplete personal information we hold. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

6.3. Restriction of Processing

You can request that we restrict the processing of your data where you have legitimate reasons for doing so, such as while we verify the accuracy of your data.

6.4. Withdrawal of Consent

Where we rely on your consent for data processing (such as marketing), you can withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

6.5. Object to Processing

You can object to the processing of your data for certain purposes, such as direct marketing.

7. Cross-Border Data Transfers

Your personal data may be transferred to, and maintained on, servers or databases located outside your state, province, or country. In such cases, Neuron Square LLC ensures that appropriate safeguards are in place, such as:

• Standard Contractual Clauses: For international data transfers in compliance with GDPR and other data protection regulations.
• Adequacy Decisions: For transfers to countries deemed to have adequate data protection laws by the European Commission or other relevant bodies.

8. Children's Privacy

Neuron Square LLC’s services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us so we can take action to remove such information.

9. Changes to This Privacy Policy

Neuron Square LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and significant updates will be communicated to you via email or a notification on our website. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

Neuron Square LLC
Email: [email protected]
Address: 2464 Royal Ln, Mesa, New Jersey 45463

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Last Updated: October 6, 2024